HOLIDAY SHIPPING: We ship primarily with FedEx this time of year. FedEx estimates it will take 5-6 business days to reach the West Coast, 4 to reach the Rockies, 3 to reach the Midwest and the South, 2 to reach certain parts of the Northeast, and 1 to reach NYC and New England. We usually ship within 1 to 2 business days of receiving your order, and we recommend adding a day or more to FedEx’s estimates because sometimes the packages take a little extra time to reach their destination. Please contact us through our contact page with any questions!
From Our Customers
As a small family business, every bit of positive feedback means the world to us!
My olive oil bottle I ordered is stunning! I will be adding more pieces to my collection.
I was really very pleased with the way you handled my first order. The items you sent are perfect. They were packed with great care and came quickly, which I appreciate.
So nice to hear from you personally!
I just wanted to let you know that the cup is already treasured by the receiver. Thank you for your friendly, swift communication. I very much appreciate it.
My Raffaellesco bowl arrived from you yesterday. Grazie!
Thank you so much, Lilias! Appreciate you and Roberto so much. Thank you for the beautiful mugs all safely delivered! I am thrilled to have them (2 gifts and my replacement coffee mug)
I started the new year with my brand new beautiful mug! I absolutely love the items.
I am looking forward to seeing more of your wonderful Italian ware in our home.
It really is a pleasure to do business with Bonechi. Thank you.
Just a quick note to let you know my piece arrived safely. It adds a nice bit of color to my new neutral-colored kitchen. I was looking for a pretty piece to pay tribute to my Italian heritage. I previously purchased sugar and creamer in the same pattern and really love the pieces. Thank you for your quality pottery and quick service.
Mary Ann C.
I hope you are well. My Raffaellesco mugs arrived today! I am so excited and will open them soon. Thank you for such wonderful service.
Thank you. As you know, I’ve ordered items before for my wife and we both love the pieces we have from you. Best wishes and I hope that all is well with you and your family. You run a lovely business.
Hello, I've ordered 3 times from your company in the past year or so. I've been so pleased with the quality of your merchandise and with your excellent service. Thank you for making shopping with you such a pleasure.
My friend loves her rooster pitcher! Thank you for sending it so quickly.
I just received my beautiful Trinacria. She is magnificent
Our package arrived today, well before I had anticipated it. There was a slight indentation in the side of the box that gave me pause. But when I opened it, I remembered your careful packing from previous orders and never gave it another thought.
Your asking price suddenly came to mind when I held this object in my hand. I did realize it had been on sale and also recalled that my hesitation at ordering it earlier had been, admittedly, price-related. However, even the regular price, and certainly not the sale price came anywhere near what I should have been asked to pay for this Puglia treasure.
To say it is a magnificent, Baroque, absolutely gorgeous representative of the finest tradition of Italian ceramic arts falls far short of what I thought I was buying and the great, wonderful gift had been sent. To say that photos cannot begin to capture its inherent beauty sounds hollow and pedantic. As I said at the start of this email, my order was simply not what I expected. It was so beyond what I even imagined.
Thank you so much for enriching my life with this true piece of ceramic sculpture. It is not worth what I paid for it. For us, the true value is 50 times more.
I just wanted to say thank you for making my home so lovely... And the other great thing, Lilias, is that so many people ask about them and I gladly share your company's name and contact information with them.
I have these and so many other beautiful items from you in my house!
Thank you so much
My package arrived late yesterday afternoon and everything arrived in perfect condition. I absolutely LOVE both pieces. I can't thank you enough for your thoughtfulness. Thank you again!
Thank you, Lilias, for making the transaction so smooth. Really enjoy your website. I poured over it for hours. What I bought will be a Christmas gift for my sister, a very picky person! So much fun!
I wanted to let you know that the replacement mug was delivered this afternoon and is in perfect shape! I can't thank you enough for your quick response and help with this. I am very thankful to have had such wonderful customer service! I look forward to recommending your company to others in the future :)
The new replacement bowl arrived today, safe and sound. It’s beautiful. Thank you!
Awesome bowls. We will truly enjoy them. Thank you!
Grazie per la ceramiche! Tutto e arrivato in buona condizione. Mille grazie.
A true gentleman and wonderful business! Great selection of the wonderful regions in Italy!
Thank you! Love your website and have never seen this pottery before. So glad to find
Love your imports!
Thank you for packing them so carefully. They are remarkably beautiful and seem to have a "presence". They have found their forever home with us. Grazie
The maiolica from your shop is truly delightful and exceptional. I'm happy we placed our order with you.
The new plates arrived and they are absolutely gorgeous. They really brighten up the house and my wife loves them. Thank you for the lesson in maiolica, your pieces are exceptional.
The 2 mugs arrived and they are perfect.
Thank you for your patience and diligence with seeing this to completion. It was a pleasure doing business with you-if only other businesses were this conscientious in this country , we'd all be better off!
Just a quick note to let you know this time the mug arrived safely.
Thank you again and I look forward to shop with you again.
I was delighted to find your beautiful site. Thank you again.
Thank you so much! Great customer service!!!
Thank you so much for getting back to me so quickly.
I'm so happy to hear that you are able to ship so quickly and about your policy.
I am going to place the order in a few minutes.
It is a beautiful piece.
The oil bottle and ornament came today, and I'm thrilled and over the moon. Each piece is beautiful, and you all did a nice job of packing the items too.
Looking forward to purchasing more! You have beautiful products.
Thank you so much for your quick reply. How refreshing to work with a business that responds so quickly and efficiently.
My package arrived perfectly. I love it and thanks for your help.
Love you guys!
Thank you! I love my new pieces. They arrived amazingly fast.
If I want any more items in the future I will order from you. Thank you so much.
The pitcher arrived safe and sound -Thank you - it is as beautiful as anticipated !
I just spent a wonderful hour choosing gifts for my [Italian] relatives in America. Thank you so much for keeping me on the mailing list!!
The cachepot is perfect and looks wonderful in its new home. And the little box is so lovely, it's a gift I know my niece will love. I know I will be coming back to your lovely site in the future!
Thank you so much for everything.
They arrived on Sunday. They are beautiful. Thank you so much for your help in this.
Thank you sooo much! These plates are fabulous!!
Thank you, Lilias and Roberto!
Everything was packed so well!
Very nice pieces! Thank you so much for your prompt and professional handling of our order.
My friend absolutely loves the ornaments!!! You are always a pleasure to work with.
I received the vase today. Thank you so much for the outstanding service your company has performed. My dealings with Bonechi Imports have been excellent in every regard and I will have no hesitation in recommending you.
ho appena ricevuto il mio pacco devo dire grazie. adoro le mie due tazze!! i miei antenati sono siciliani e non posso dire quanto apprezzi la compagnia. sono così felice
grazie per essere nel Maine e online portare anche l'Italia e la Sicilia in America
Thank you, Lilias! It looks to be a spectacular piece and I’m so fortunate to have found it through Bonechi Imports. I particularly like the background about the piece, it’s meaning, and who created it. I also appreciate that I have learned of your wonderful company! Thank you again for your help and taking the time to educate me!
Just wanted to say I love the mug.
Thank you so much.
I received my biscotti jar today and it is beautiful!! My husband makes the best molasses cookies, which he did yesterday, and was so happy when I took them out of the ziplock and put them in the jar!! Thank you!!
Both the little lemon canister and the tile arrived yesterday in good condition. I am delighted with both.
Thank you for all your assistance.
Thank you so much for working with me on this, you folks are the best.
Thank you! The beautiful butter dish arrived a few days ago.
I just wanted you to know that my wife loves the new dish ware.